One of my clients flew into Israel today and wanted me to meet her teenager. Of course, I agreed, but asked "Does she know why she is coming?" "Not really," she said. "What should I tell her?" No matter what the excuse was going to be, I knew exactly what her body language was going to say: "I don't want to be here." As expected - folded arms, slumped back in the cafe booth, eyes that wouldn't hold a gaze. With much Siyata Dishmaya, the meeting ended an hour and a half later with arms at her sides, good eye contact, communication, and a meeting of the minds. In the taxi on the way back, her mother texted me, "How did you do that?" "Simple," I said. "A whole lot of Siyata Dishmaya, praying, and I let her know that what she thinks is right and justified." Trying to "get through to someone" when they feel unheard, judged, and misunderstood is like trying to break down a brick wall. You will do more da...